We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
Very satisfied, item as described
Bag came quickly. 8 days post, plus 3 days send the store, a total of 11 days. Very fast and good. Tracking was all the way. The bag is very beautiful color dark pink with brilliant sheen. Photos taken at low light, so do not convey this beautiful color. Short and long handle. TO long no complaints, but the short made silent messy. Inside is very interesting to do. Large Section and all sewn mini bag with lock. It Is very important for me, because most of the bags is not have the snake at all. Inside fabric department 1 clasp pocket, just the size of a passport, and 2 open pockets on one little more than the other. Outside there is a scratch, it is not visible, but with a special light, touch feel. Size of the bag 31х25х10 cm, measured outside, inside will be less due to sewn corners. Just say format A4 not fit, or be stuck. Bought for 1070р, for this bag of price a little too high.
Beautiful!
ty very much
The Bag fits the description, it was well packaged, but smell awful!
it's just what I wanted
Delivered quickly and beautiful, is my second, do they also in Brown
Arrived all OK
Super fast delivery. 10 days… Bag light. The Quality is quite good. In keeping with its price. Did not communicate with. Packed in 4 bag and the air inside the bag.
Elegant bag, shipping to SPB 1,5 weeks. Carefully packaged, no smell, expensive looks
Bag come in 2 weeks, there is smell. But in general, the quality is very good, size is large enough. Packed perfect, inside the air bags, not deformed. Very happy with the order.
Bag like, thank you very much.
exactly as pictured! Cute!
A second time. Shipping 20 days to Moscow. The quality is good.
Is perfect, as is my third fashion bag is you store… Am coleccionando COLORS
store is highly recommended. nice and cozy bag too.
Very happy with the bag. leather is not the middle of course for the money. but looks good. come in perfect condition, even never wrinkled. gift key chain put store. thank You for the handbag seller. bag was 20 days, It Kostroma region. шарья. thank you again.
Great bag just fine. Flat seams. I really like it. Goods came quickly. Thanks
Good furniture product